TCI Mouldings · Privacy
Privacy notice.
How we handle enquiry information, order data and website data for TCI Mouldings customers.
01
What data we collect
When you enquire, we collect your name, company, contact details, the description of your project and any files you attach. When you order, we collect delivery and billing information. When you use this website, we collect standard technical information to run the site.
02
Why we hold it
To reply to your enquiry, quote and fulfil your order, and keep a record of your project so you don't have to re-explain it each time you come back to us.
03
How long we keep it
Enquiries are kept for two years unless you become a customer. Customer records are kept for as long as you're a customer, plus seven years for tax purposes.
04
Who we share it with
No one outside TCI Group unless you've specifically asked, for example a courier for delivery. We use trusted software providers to store and manage enquiries on our behalf. We don't sell or exchange enquiry data.
05
Your rights
You can ask what we hold, ask us to correct it, or ask us to delete it. Just send us a message through our contact page or ring 01789 224228 and we'll respond within a working week.
06
Cookies
The website uses minimal cookies for essential function and anonymous analytics. No advertising cookies and no cross-site tracking.
07
Who we are
TCI Mouldings is a trading name of Techcraft Industries Mouldings Ltd, company number 15795140, Unit 15, Waterloo Park, Bidford-on-Avon, Alcester, B50 4JG.